Before scheduling your first bill payment, you might be wondering exactly how the payment will arrive.
In this guide we’ll show you everything they’ll see: the notification email they’ll receive when your payment is processed (if you choose to have them receive it) and what they’ll see when they receive your payment, whether it’s a paper check in the mail or a direct bank transfer.
'Payment is on the way' notification
With either delivery method, at the end of your payment process you’ll have the option of notifying them with an email once the payment has begun processing and is on the way. Here’s an example of what that looks like:
Delivery by Paper check
If you choose to have a paper check sent on your behalf, it'll arrive in the mail to the address you've specified in approximately 7 business days. When the check has been deposited you'll receive an email to let you know about it.
Here's what the paper check that arrives to your vendor looks like:
Delivery by bank transfer (ACH)
Your vendors can receive a bank transfer directly deposited to their account.
It'll appear on your bank statement with your business name and Melio, like this:
"Your Business Name Melio CCD"
We hope that fully explains what vendors and your payment recipients receive when you pay them through Melio.
If you have any questions about this or anything else, don't hesitate to reach out on our chat or firstname.lastname@example.org.